PAYMENTS
Collect rent online
From rent payments to utilities and security deposits, we make getting paid easier.
Easy for landlords and renters
Now paying rent each month — and collecting it — is more convenient for everyone.
Get paid with more predictability
With Zillow Rental Manager, rent payments are deposited directly into your account. Plus, renters can set up autopay so you know when you’ll get paid each month. No checks, no hassle.
Free for landlords
Zillow’s online payments are free for landlords, and there’s no fee for tenants who pay with ACH. Tenants can also pay rent with a credit or debit card for a small fee.
Have peace of mind with each transaction
We’ve teamed up with experienced processors, Stripe™ and Plaid™, to provide exceptional service.
Set up online payments in a few simple steps
Connect your account and verify your identity.
Invite your renter to pay rent online using ACH, credit or debit.
Payments are deposited directly into your account.
Here's what others are saying
"Collecting rent with Zillow is easier for me and my renters. With autopay, I know I’ll be paid each month — and the rent is deposited directly into my bank account."
Frequently asked questions
- How do I get started with online payments?
First, go to your property in Zillow Rental Manager and select the Payments tab. Enter your tenant’s email address, and we will send an email inviting them to complete the process. Once they accept the invitation and set up payments, you will be able to collect your next rent payment online.
- How do online payments benefit my tenants?
Online payments provide renters a more convenient and flexible payment option by eliminating the need to mail checks or deposit money at your bank. It also reduces the risk of late fees because renters can set up recurring payments on the date that their rent is due.
- How much does it cost to use online payments?
Online rent collection is free for landlords, and free for renters if they pay with ACH (bank transfer). Tenants will pay a 2.95% fee when using a credit card and a $9.95 convenience fee for debit payments.
- How long will it take for payments to be deposited into my account?
You will see the date your tenant initiated payment on your dashboard. It takes 3-5 business days, depending on the renter’s payment method, for the money to be deposited into your account.
You can do more with Zillow Rental Manager
Collect rent easily - and reliably
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Essential Online Tools for Property Managers and Renters
Your Guide to 2024: Zillow Rentals Consumer Housing Trends Report
Property management resources
Getting Your Tenants to Renew Their Lease
Frozen Pipes and Other Winter Issues Your Tenants Aren’t Taking Care Of
Essential Online Tools for Property Managers and Renters
Your Guide to 2024: Zillow Rentals Consumer Housing Trends Report
