PAYMENTS
Streamline rent collection with Rental Manager
Collect rent, utility payments and security deposits online — for free. There’s never been an easier way to manage your rental’s incoming cash flow.
Get paid in a few simple steps
Collecting rent online is quick and convenient for everyone — and it helps you stay organized.
Connect your account and verify your identity.
Invite your tenant to pay rent online using ACH, credit or debit.
Payments are deposited directly into your account.
Easy for landlords and renters
Now paying rent each month — and collecting it — is more convenient for everyone.
Free rent collection for landlords
Rent collection is free for landlords with Rental Manager, and there’s no fee for tenants who pay with ACH. Tenants can also pay rent with a credit or debit card for a small fee.
Collect rent on time with more reliability
Rental Manager sends tenants automated reminders when it’s time to pay rent, so you don’t have to. And because on-time payments can help tenants build credit, they’ll have even more reason to take advantage of the ways we make paying easy.
Stay organized with each transaction
Easily keep track of your income with all your rent collection documentation in one place, plus quick access to 1099s for tax season.
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Frequently asked questions
- How do I get started with online rent collection?
First, go to your property in Zillow Rental Manager and select the Payments tab. Enter your tenant’s email address, and we will send an email inviting them to complete the process. Once they accept the invitation and set up payments, you will be able to collect your next rent payment online.
- How does collecting rent online benefit my tenants?
Online rent collection through Zillow provides tenants with a more convenient and flexible payment option by eliminating the need to mail checks. It also reduces the risk of late fees because tenants can set up recurring payments on the date that their rent is due. Your tenants can also build credit with each on-time payment.
- How much does it cost to use online rent collection?
Collecting rent online is free for landlords, and free for tenants if they pay with ACH (bank transfer). Tenants will pay a 2.95% fee when using a credit card and a $9.95 fee for debit payments.
- How long will it take for online rent payments to be deposited into my account?
You will see the date your tenant initiated rent payment on your dashboard. Money can take up to 5 business days to be deposited in your account depending on the renter’s payment method.
You can do more with Zillow Rental Manager
Collect rent easily - and reliably
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Property management resources
Getting Your Tenants to Renew Their Lease
Frozen Pipes and Other Winter Issues Your Tenants Aren’t Taking Care Of
Essential Online Tools for Property Managers and Renters
Your Guide to 2024: Zillow Rentals Consumer Housing Trends Report