Report a Listing
Help ensure fair access to real estate listings for all consumers by reporting violations of Zillow's listing access standards.
Zillow Listing Access Standards:
If a listing is going to be marketed publicly, buyers should be able to see it out in the open.
Our core principle: If a listing is going to be marketed publicly, buyers should be able to access it.
Identify Violations
Report listings that are part of selective or gated marketing practices where the listing is part of an exclusive or off-market inventory that is marketed to prospective buyers, or restricts public access to those listings by gating them behind a registration wall or requiring consumers to work with the listing brokerage.
Get Confirmation
Receive a confirmation with reference number so you can track the status of your report and help ensure fair access for all.
What are examples of a violation?
- Off-market or exclusive listings that restrict public access by gating the listings behind a log-in or registration wall only for the listing broker’s clients, or that require consumers to sign an agreement to work with the listing brokerage.
- Listings that are part of a broker program, private listing network or other marketing strategy that publicly markets to buyers the existence of a broker’s exclusive or off-market inventory of listings.
Learn more about Zillow Listing Access Standards
Why Fair Listing Access Matters
Hiding inventory for the benefit of a single brokerage is a terrible experience for buyers, sellers, agents. When listings are selectively marketed to small groups of buyers or kept inside hidden networks, buyers miss homes they would have wanted to see and sellers may miss the full competition that helps drive the best offer.
Research shows that sellers who use exclusively marketed listings or private listing networks often receive less visibility for their property, potentially resulting in fewer offers and lower sale prices. Privately Listed Homes Disproportionately Harm Sellers of Color, further exacerbating existing inequities in the real estate market. By requiring listings to be broadly accessible to the public,, Zillow aims to prevent the disadvantages that arise from private listing networks and restricted inventory.
Your reports can help us enforce these standards and ensure all buyers have fair access to property information, regardless of which agent they work with, while ensuring that all sellers can maximize their outcomes with broad market exposure.
