Report a Listing
Help ensure fair access to real estate listings for all consumers by reporting violations of Zillow's listing access standards.
Zillow New Listing Access Standards: If a listing is online, it should be online everywhere.
Zillow's listing access standards require that any listing marketed to the public must be submitted to the MLS within one business day and made available on all platforms that receive MLS feeds.
Our core principle: If a listing is marketed to any buyer, it should be marketed to every buyer.
Identify Violations
Report listings that are publicly marketed but not appearing in MLS and therefore not appearing on Zillow or other platforms that receive MLS feeds.
Get Confirmation
Receive a confirmation with reference number so you can track the status of your report and help ensure fair access for all.
What are examples of a violation?
- A property listing that appears on a brokerage website but not on Zillow
- A home being advertised on social media or with yard signs but not available on platforms that receive MLS feeds
- Listings being selectively shared with some consumers but not made widely available
- Any publicly marketed property that isn't submitted to the MLS within one business day
Learn more about Zillow Listing Access Standards
Why Fair Listing Access Matters
Listings shouldn't be used as leverage to control who gets to participate in the home-buying process. When listings are selectively shared, it creates confusion, harms consumers and sellers, and erodes trust in the marketplace.
Research shows that sellers who use pocket listings or private networks often receive less visibility for their property, potentially resulting in fewer offers and lower sale prices. Privately Listed Homes Disproportionately Harm Sellers of Color, further exacerbating existing inequities in the real estate market. By requiring timely listings in the MLS and on all platforms that receive MLS feeds, Zillow aims to prevent the disadvantages that arise from private listing networks and restricted inventory.
Your reports can help us enforce these standards and ensure all buyers have fair and equal access to property information, regardless of which agent they work with, while ensuring that all sellers can maximize their outcomes with full market exposure.
